CALL CENTER & TELECOM
SOLUTIONS
SERVICES
Innovative Call Center as a Service (CCaaS) Solutions
General Customer Service
Telephone Answering
Inbound /Outbound Support
ABOUT US
DXA Technology is a minority-owned small business, offering innovative Telecommunication services to the public and private sector. With a strategic focus on Call Center as a Service (CCaaS) solutions, we provide efficient and professional Telecom support to small, medium, and enterprise level organizations.
Our vision is to be the premier provider of IT & Telecom solutions, driving excellence and advancement. DXA Technology is committed to fostering trust, integrity, and excellence in every project, enabling our clients to stay ahead in a rapidly evolving digital landscape. We empower our clients with cutting-edge technology and unmatched service, ensuring business and mission success through secure, reliable, and efficient solutions.
OUR MISSION
We have a mission to redefine the industry, with a commitment to diversity and economic empowerment. As technology rapidly advances, we aim not only to meet market demands but also ensure that low-income communities can thrive economically. We are committed to creating flexible job opportunities in the Telecom sector, empowering women, minorities, and low-income individuals. DXA Technology strives to build a future where everyone can reach their full economic potential.
OUR VALUES
Integrity: We uphold the highest standards of ethics and transparency in all our interactions
Innovation: We leverage the latest technologies to solve the most pressing challenges facing the Telecom sector
Excellence: We are dedicated to delivering superior quality in every service and staffing solution
Collaboration: We work closely with our clients to understand their unique needs and deliver customized solutions
Confidentiality: We prioritize the safety and security of the sensitive work we support, ensuring compliance
To learn more about Call Center Job Opportunities visit the Careers Page
Also check out our Call Center FAQ's below:
Frequently Asked Questions
Got questions?... We have answers
What is the pay rate?
Pay rates vary based off the client that you select however the hourly pay ranges between $10-$22 per hour.
How long is training?
Certification training duration will be determined by the client you pick however the training is typically 2-6 weeks.
Is training paid?
Agents are paid for any and all live calls taken during the Certification Training only.
How much is the background check fee?
As independent contractors our agents are responsible for covering the background check fee for the client they select. Background check fee is $30 for Arise platform opportunities and $55 for ACD client opportunities.
How long is the process to begin working ?
Agents can begin working in as little as 10 days depending on the client selected.
How do I get started?
You can get started by submitting your application and immediately completing the New Agent Onboarding Orientation.
DUNS: 133986801
UEI: Z3LDV3JQSTJ4
CAGE: 0Q7G4
NAICS:
561421, 541611, 561110, 561320, 561330, 561422, 561499,5617, 561990, 561311, 522320